Settings
Workspace hours, WhatsApp Business, automated messages, billing and API keys.
Set your business hours and holiday closuresSet your business hours, holiday closures, workspace time zone and default agents, so customers handed to your team after closing know when you are back.Connect and manage your WhatsApp Business accountConnect your WhatsApp Business account to HeyBirdy, check your number's status and quality rating, verify it, and keep your business profile up to date.Edit your WhatsApp auto replies and greeting messagesEdit the automated WhatsApp messages HeyBirdy sends for greetings, sign-ups, rewards, ordering and after hours, with your own wording, buttons and preview.Turn automated messages on or offSwitch off automated holding messages you do not need to save WhatsApp charges, and choose whether the AI or a fixed template replies when it cannot answer.Quick ResponsesSave the replies your team types every day, then send them with a slash and two keystrokes instead of writing them out again.Fix out-of-date search results by re-indexing your dataSearch not finding a chat, or AI answers out of date? Re-index your chat data or Instant Answers so search and your AI assistant use your latest records.Check your HeyBirdy plan, billing date and invoicesSee your HeyBirdy plan, status and next billing date, check each invoice and its payment attempts, cancel your subscription or put a failed payment right.Create and manage API keys for your POS or ordering systemCreate an API key to connect your POS, ordering platform or another system to HeyBirdy, choose what it can access, and revoke it once it is no longer used.