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Manage Team Members
Manage Team Members
Invite agents, set their access, and schedule who covers which hours.
Invite staff and manage their access to HeyBirdy
Invite staff to HeyBirdy as an Admin or Support Agent, resend or revoke invitations, edit their details, reset their password and block access when they leave.
Schedule which agents handle chats and when
Set a weekly schedule of who handles WhatsApp chats in HeyBirdy: create time slots, assign agents, copy a slot to other days and cover gaps with Default Agents.
